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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jenna brown

November 25, 2024

5  out of  5
rating by jenna brown
"Nacobi is the BEST! Mark Twain said that God knew he had made a mistake once man created insurance salesmen… Nacobi is the exception. I have never felt more cared for by an insurance agent!"
We responded:
"Jenna, Thank you for such a fantastic review! Your kind words about Nacobi truly stand out—what a great nod to Mark Twain's humor! We're thrilled to hear that Nacobi exceeded your expectations and made you feel genuinely cared for. Providing exceptional service is what we strive for, and Nacobi is truly one of the greatest. We'll make sure to share your praise with her! 😊"
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Rachel Hajek

November 18, 2024

5  out of  5
rating by Rachel Hajek
"Adam was my insurance agent and was seriously the best. He walked me through every step of what needed to happen in order to get a rental car and get my car repair work done. He eased my stress and was extremely professional, helpful and timely. I would 100% recommend."
We responded:
"Rachel, Thank you for sharing your experience! 🌟 Adam is truly a superstar, and we’re so glad he could guide you through the process with such care and professionalism. From arranging a rental car to ensuring your car repairs were handled smoothly, it’s great to hear he made everything stress-free for you. We’ll be sure to share your kind words with him—he’ll be thrilled! 😊 Thank you for recommending us, and we’re always here if you need anything else.""
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Daniel Newberry

October 22, 2024

5  out of  5
rating by Daniel Newberry
"Nacobi Thompson was super informative and her hospitality is through the roof. One of my best insurance experiences."
We responded:
"Daniel, Thank you for your kind review! We’re thrilled to hear that Nacobi provided such an informative and welcoming experience. Her dedication to making sure clients feel well taken care of really shines through. It’s great to know this was one of your best insurance experiences! If you ever need anything else, we’re here to help. Thanks again for choosing us!"
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Marcy McGaughy

October 21, 2024

5  out of  5
rating by Marcy McGaughy
"Nacobi, was so sweet, honest, & helpful. She made sure I had all the information I needed which was really helpful. BEST CUSTOMER SERVICE EVER!!!! ☺️"
We responded:
"We’re delighted to hear that Nacobi provided such sweet, honest, and helpful service. Making sure our clients have all the information they need is a top priority, and we’re so glad she exceeded your expectations. We’ll be sure to pass along your kind words to her. If you need anything else, we’re always here to help! ☺️ Thank you!"
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William Gulley

October 21, 2024

5  out of  5
rating by William Gulley
"I had a great experience with Whitney. The experience was professional, informative and time efficient. I was able to get a quote at a very fair rate."
We responded:
"William, Thank you for your positive review! We're so glad to hear that you had a great experience with Whitney and that she provided you with professional and informative service. It’s wonderful that you were able to get a fair rate as well! If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!"
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William Burnley

October 10, 2024

5  out of  5
rating by William Burnley
"Very helpful and a delightful person to talk to"
We responded:
"William, we're glad to hear that you found our team helpful and delightful to talk to. We’re always here to assist you! 😊"
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Neil Lopez

August 20, 2024

5  out of  5
rating by Neil Lopez
"She is an awesome person to get your insurance with good deals and she is very cooperative too thank you Nacobi your the best…….😃👍"
We responded:
"Thank you for your kind words! We’re thrilled to hear that Nacobi provided you with great deals and a cooperative experience. At Whitney Mork Agency, we strive to offer the great service and value to our customers, and we’re glad Nacobi could deliver just that. If you ever need further assistance with your insurance needs, don’t hesitate to reach out. We appreciate your trust in us and look forward to continuing to serve you. Thanks again— 😃👍"
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Jermaine Crockett

August 13, 2024

5  out of  5
rating by Jermaine Crockett
"Excellent all the way around"
We responded:
"Thank you for the excellent feedback! We're glad to hear that you had a positive experience with us. If you need any further assistance or have any questions, feel free to reach out. We look forward to continuing to provide you with top-notch service!"
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Christopher Marrero

August 9, 2024

5  out of  5
rating by Christopher Marrero
"Very helpful and knowledgeable on car insurance. Will recommend to anyone in the market on buying insurance."
We responded:
"Thank you for the recommendation! We're glad we could assist you with your car insurance needs. It means a lot to us that you'd suggest our services to others!"
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Peter Merrill

July 31, 2024

5  out of  5
rating by Peter Merrill
"Helped me transfer my car insurance into the state. Let me know all my options, but didn’t try to push me into anything I didn’t want."
We responded:
"Thank you for your kind words! We're glad to hear that your car insurance transfer went smoothly and that you felt informed and comfortable with the options presented to you. Our goal is to provide helpful and respectful service without any pressure."
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Jimmie

July 30, 2024

5  out of  5
rating by Jimmie
"Nacobi Thompson was incredibly knowledgeable, honest, and helpful in guiding me through the process of purchasing homeowners and auto insurance. She provided clear explanations and valuable insights, making the entire experience smooth and stress-free. Her professionalism and dedication to customer service truly stand out. Highly recommend her assistance!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Nacobi Thompson provided you with knowledgeable, honest, and helpful guidance in purchasing homeowners and auto insurance. It's great to know that her clear explanations and valuable insights made your experience smooth and stress-free. Nacobi's professionalism and dedication to customer service are truly commendable, and we appreciate your high recommendation. If you have any further questions or need assistance, please don't hesitate to reach out."
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Art10E E

July 25, 2024

5  out of  5
rating by Art10E E
"Nacobi, is a great person. Very smart and intelligent. Professionalism is excellent. I will be letting others know to call her for coverage. Thx for such a great customer service experience."
We responded:
"Thank you for your wonderful review! We're delighted to hear that Nacobi provided excellent customer service with her intelligence, professionalism, and expertise. Your recommendation means a lot to us. If you need any further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing us!"
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Sky Hickman

July 25, 2024

5  out of  5
rating by Sky Hickman
"Nacobi was great. I’m 24 years old and this is the first time I’ve had to get renters insurance. I really was new to everything and did not know what I was doing but she was very kind and helped guide me through the process and made me feel like I got the best options for me. She’s great at what’s she is doing would gladly point other in her direction."
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Nacobi was so helpful in guiding you through the process of getting renters insurance for the first time. It's wonderful to know she made you feel confident in your choices and provided the best options for you. We appreciate your recommendation and are glad to have you as a customer. If you need any further assistance, please don't hesitate to reach out."
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Mohammed Moosa

July 3, 2024

1  out of  5
rating by Mohammed Moosa
"Adam Hess does not know how to return phone calls."
We responded:
"Thank you for your review. Unfortunately, after some careful research, you are not a customer in our book of business. If you have any questions, please call our office. Thank you."
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ashley gish

June 27, 2024

5  out of  5
rating by ashley gish
"such a great experience!!! you can tell she really cares about her job & what policy she helps you select. she talked to me on my level & made sure i understood all the ins and outs of my liability limits. she made the whole experience personal and very easy and efficient!! will recommend her to everyone"
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear that you had such a great experience and felt well cared for. It's wonderful that she was able to explain everything clearly and make the process easy and efficient for you. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. Thank you again for your support!"
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Cathy Green

June 26, 2024

5  out of  5
rating by Cathy Green
"Nacobi was such an inspiration to work with thank you"
We responded:
"Thank you for your kind words! We're delighted to hear that Nacobi was an inspiration to work with. Your feedback means a lot to us. If you need any further assistance, please don't hesitate to reach out. Thank you again!"
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Kelly Egan

June 25, 2024

5  out of  5
rating by Kelly Egan
"If you are needing any insurance, call the office and ask for Nacobi. She is very friendly, answered all my questions, and was very professional. She is the best!! She will work for you to make sure you are getting are the lowest price possible!!"
We responded:
"Kelly, we are so happy to hear Nacobi was so helpful while answering all of your insurance questions! Thank you for being a loyal customer! "
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Kenneth mcintosh

June 4, 2024

5  out of  5
rating by Kenneth mcintosh
"She was very polite and very, very helpful. Enjoy my experience with her."
We responded:
"Kenneth, thank you for your kind review! We're delighted to hear that you had a positive experience with Whitney and found her to be polite and helpful. Your satisfaction is important to us. If you need any further assistance, please don't hesitate to reach out. We're here to help!- Whitney Mork - State Farm Agent"
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Madazin Rill

June 4, 2024

5  out of  5
rating by Madazin Rill
"She is awesome great personality a very sweet!!"
We responded:
"Madazin thank you, for the great review! Our team is always ready to help when it comes to reviewing your insurance policies! Thank you for being a great customer! "
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Alex Kovacs

May 28, 2024

1  out of  5
rating by Alex Kovacs
"Horrible experiences dealing with billing and maintaining accurate information. Best of luck with people looking for new policies."
We responded:
"Alex, We completely understand your frustration. Unfortunately, our agency does not control billing in-office, as that is done on the corporate side. Please give our office a call and speak with out office manager. We are happy to assist with communicating with billing and helping you. "
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Janice Farley

May 25, 2024

5  out of  5
rating by Janice Farley
"Always prompt & courteous service."
We responded:
"Janice thank you for the kind review we appreciate you as a customer and we are here for all of your insurance needs! "
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T.M.I

May 16, 2024

5  out of  5
rating by T.M.I
"Definitely the best Agent or customer service representative I have EVER spoken with, truly one of the best. She’s very trustworthy and helpful."
We responded:
"Thank you so much for your kind words! It means a lot to hear that you had such a positive experience with us. - Whitney"
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Tracy Rowland

May 10, 2024

5  out of  5
rating by Tracy Rowland
"I am a new customer for State Farm. Nacobi was so helpful and pleasant to work with. She was recommended to me and I am so glad to have made the change to State Farm."
We responded:
"Thanks, Tracy! We're thrilled to have you as a new customer and delighted to hear that Nacobi provided such helpful and pleasant service. Welcome to Whitney Mork - State Farm!"
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Montana Armstrong

May 1, 2024

5  out of  5
rating by Montana Armstrong
"Whitney was amazing! She helped me and my husband find the right insurance and save money!!"
We responded:
"Thanks, Montana! I'm glad we could help you and your husband find the right insurance and save money. Let me know if you need anything else in the future!"
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Josh Zamora

May 1, 2024

5  out of  5
rating by Josh Zamora
"The best agent! She will do the best to find you the best quote."
We responded:
"Thanks, Josh! It's our pleasure to ensure you get the best quote possible. We appreciate your feedback!"